Our Values

The Inclusion Spot is built on core values and guiding principles that shape our culture, decision-making, and behavior. They reflect the beliefs, attitudes, and priorities we share and live by. These include:

Compassion

We are committed to providing an excellent service to the people we care for. We aren’t just about performing tasks and ticking boxes – we put the person first, going above and beyond to deliver high quality care.

Empathy

We truly care about the people we help. Our carers and wider staff are culturally sensitive, compassionate and understanding. They genuinely listen to your needs.

Respect

We believe everyone in Australia deserves a service that enables them to live independently, with dignity and quality of life. We put the person at the centre of our care.

Accountability

We take our care seriously. Compliance, rigorous screening and quality standards are embedded into everything we do. We work hard to ensure we deliver the quality of care that you signed on for.

Guiding Principles

PERSON CENTERED

This means that the services and support we provide are based on the individual’s goals, preferences, and needs. This approach recognises that each person with a disability is unique and has different aspirations and challenges.

EMPOWERMENT

We aim to provide our clients, their families and carers with the skills, knowledge, and support they need to make decisions and take control of their lives. Empowerment can include things like education and training, advocacy, and access to resources and support networks.

COLLABORATION

We work as a multidisciplinary team to ensure the care you are receiving is holistic. We also work together with other service providers, community organizations, and individuals to achieve common goals. Collaboration can help to ensure that services and support are coordinated and effective, and can also help to build strong and supportive communities.

RESPECT

We respect everyone and work at creating environments where people with disabilities feel welcomed, accepted, and valued. This includes things like promoting diversity, creating inclusive communities, and challenging stigma and discrimination.